Fixed Direct Debit

• Payments remain consistent each month.
• We review and notify you of any changes with 10 working days' notice.
• Helps you plan finances and eliminates lump-sum payments.
• Initial payment may differ but is adjusted based on your first bill.

 

Variable Direct Debit

• Payment amount varies with each bill.
• Adjusts according to consumption, meter readings, or other bill factors.
• Always pays the exact amount owed.
• 10 working days' notice before each payment.

 

Switching Between Fixed and Variable Direct Debits

If you wish to change from fixed to variable Direct Debit or vice versa, notify us. 

By choosing to pay your bills in full via variable Direct Debit , the amount will adjust according to the bill value, guaranteeing you pay the precise amount due.

Should you prefer spreading payments across fixed monthly instalments, let us know. Detailed information on Direct Debit calculations can be found here.